Booking.com is a popular platform for booking hotels, apartments, and other accommodations around the world. If you are a property owner or a manager who needs to get in touch with the company, you may be wondering how to do it via email.
Unfortunately, Booking.com does not offer email support for its partners or customers. However, there are several other ways to get in touch with their customer service team, depending on your location and the type of assistance you need.
One option is to log in to your extranet account and use the Inbox feature to send a message to the Booking.com help team. To do this, go to the Extranet and click on the "Inbox" icon. From there, you can compose a message and send it to the team. They will typically respond within 24-48 hours.
Another option is to call Booking.com's customer service team. The company has local phone numbers for many countries around the world, and you can find the number for your country on their website. Keep in mind that there may be long wait times to speak with a representative, especially during peak travel seasons.
If you're not able to log in to your extranet account or access the phone number for your country, you can also reach out to Booking.com's customer service team through their social media channels. They have active accounts on Facebook and Twitter, where you can send them a message and expect a response within a few hours.
In addition to these support channels, Booking.com also offers a comprehensive online help center that includes a range of articles and guides on topics such as managing your property, updating your rates and availability, and resolving payment issues. You can search for articles by keyword or browse the help center's different categories to find the information you need.
Overall, while Booking.com does not offer email support for its partners and customers, there are still many ways to get in touch with their customer service team if you need assistance. Whether you prefer to send a message through the extranet, call their local phone number, or reach out via social media, you can expect to receive timely and helpful support from their team. Additionally, the help center is a valuable resource for finding answers to common questions and resolving issues on your own.